eStatements

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The eStatement Sweeps are now over.

eStatement iPod Nano Giveaway Sweepstakes Rules and Restrictions

1. Sponsor: Central Florida HealthCare Federal Credit Union (CFHCFCU), Orlando, Florida.

2. Eligible participants: CFHCFCU members who are 18 years of age or older.

3. How to enter: No purchase or transaction is necessary to participate in the iPod Nano Giveaway Sweepstakes. Members who enroll in CFHCFCU's free eStatement service between February 19, 2008 and April 25, 2008 are automatically entered into the drawing held in May 2008. Limit one entry per eligible participant. Illegible or incomplete entries will be discarded and not eligible to win. Members may also enter the giveaway sweepstakes by sending their name, address and phone number on a 3" x 5" card to Central Florida HealthCare FCU Giveaway Sweepstakes, Attn: Marketing Department, 5545 S. Orange Avenue, Orlando, FL 32809.

4. Drawing: A random drawing will be held on or around May 9, 2008 and the winner will be notified by May 16, 2008. One winner will be selected from all received entries. The winner is eligible to win an iPod Nano (estimated retail value of $150) paid by CFHCFCU.

5. General Terms: Contest void where prohibited or restricted by law. Federal, state and local taxes are the sole responsibility of the prize winner. Contest is subject to all applicable federal, state (FL) and local laws and regulations. No substitution of prizes are permitted except at the sole discretion of the sponsor. By participating, entrants agree to these official rules and accept decisions by CFHCFCU as final.

6. The odds of winning will be determined by the number of participants. The winner may be printed on the CFHCFCU web site.

7. Redemption: Giveaway must be redeemed by May 2008.

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eStatement Frequently Asked Questions

What information is available through Central Florida HealthCare Federal Credit Union's eStatement program?

Members can receive their account statements, free via email and our secure web browser.

How much does Central Florida HealthCare Federal Credit Union's eStatement program cost?

There is no charge for our eStatement program. In fact, once you're an eStatement member, you'll be eligible to receive special credit union product offers via email.

Your information is protected with the latest security features and requires a password, that only you will know, to access the information. Central Florida HealthCare Federal Credit Union's eStatement program also uses 128-bit encryption security to ensure that your private information stays private.

What kind of computer equipment and software program is needed to use Central Florida HealthCare Federal Credit Union's eStatement?

You do not need any special computer configuration or software package to access your eStatements, just a computer, a modem, Internet access and an Internet browser that supports 128-bit encryption. Microsoft Internet Explorer 5.5 or higher, Mozilla Firefox 2.0 or higher, Netscape Navigator 4.75 or higher, CompuServe 2000, and AOL 5.0 or higher provide the security encryption required for Central Florida HealthCare Federal Credit Union's eStatement program.

What if my Internet browser is not one of the versions needed to access my account information?

Both Microsoft and Mozilla offer free download upgrades of their browsers on their respective homepages. The icons above will link you to the browser's download page.

How do I view my eStatement?

Your statement can be accessed by logging into Central Florida HealthCare Federal Credit Union CU Online and clicking the eStatement menu.

What if I accidentally delete my email notification that my statements are ready? Can I still view them?

Even if you delete the email notification you can access your eStatements through Central Florida HealthCare Federal Credit Union's homepage at http://www.cfhcfcu.org/

What if I no longer want to receive my statement electronically? How do I stop receiving eStatements?

You can switch back to the paper version of your statements at any time. Contact a credit union representative by phone at 407-826-5005 or 1-866-687-5005 or email webmaster@cfhcfcu.org and ask to change your statements back to paper.

Can I have my eStatement email notification sent to two different email addresses?

We can only send your eStatement notification to one email address; however, you can access your statements via any computer with Internet access. Simply go to the eStatement menu on Central Florida HealthCare Federal Credit Union's homepage, http://www.cfhcfcu.org/.

How can I get a paper copy of my statement?

You can print any statement or notice from your library of available statements and notices. If you would like to print a copy, there are three different options to do so:
Selecting File/Print from the menu bar at the top of the eStatement screen;
Clicking on the Printer-Friendly Text Only View option under the masthead; or
Clicking on the Download Statement as PDF file option under the masthead.
(NOTE: With options #1 and #2 you may have to adjust your printer margins the first time you print by selecting File/Page Setup from the menu bar and setting the left and right margins to .25 each)
You may also request a paper copy of your statement any time for a fee by calling the credit union.

Can joint members sign the enrollment form for eStatements?

For privacy reasons, only the primary member can sign an account up for eStatements.

Will I automatically get my credit card statements via eStatements if I enroll my account?

Monthly credit card statements are not available at this time.

How do I notify the credit union of my new email address?

You can contact a credit union representative by phone at 407-826-5005 or 1-866-687-5005 or email webmaster@cfhcfcu.org.

When, during the month, will my eStatement be available online for my viewing?Back to Top

Your eStatement will be available approximately the first week of the month.

How long will the statement remain 'online'?

Central Florida HealthCare Federal Credit Union's eStatement program will provide the last 12 months statements.

Can my eStatement information be exported to other programs?

Central Florida HealthCare Federal Credit Union eStatements can be saved as a text file and imported into Microsoft Word or another text program. You can also download information into MS Money, Excel, or Quicken by clicking on the "Download" link in CU Online.